Privacy Policy

Pioneer Corporation (hereafter referred to as “the Company”) recognizes that the protection of personal information is a vital social responsibility of the Pioneer Group and is an indispensable requirement for gaining the trust of the wider community as the Company engages in its activities. The Company takes sufficient care in managing and using personal information in the following ways:

1. Management of personal information

The Company appoints a person responsible for the protection of customers’ personal information. This person appropriately manages this information in accordance with regulations established by the Company governing the protection of personal information.

2. Purpose of using personal information and scope of collection

When the Company asks a customer to provide personal information such as name, address, telephone number, and e-mail address, the Company advises the customer of the purpose for which this information is used and provides the customer with contact information concerning the Company for any related inquiries. The Company only asks the customer for information that is within the scope appropriate to the purpose.

3. Cookies

The Company websites may use the industry-wide technology called cookies. A cookie is a unique text file that a website sends to your browser software. Cookies enable a website to tailor information presented to you based on your browsing preferences. The Company may use cookies, including third party cookies, to personalize your pages, to remember you when you register products or services, to improve functionality and your surfing experience, for web analytics and targeted marketing. The Company also uses cookies to track the visits to our websites with Google Analytics software. The information hereby gathered helps us to optimize the websites’ content, navigation and performance. By continuing to browse this website without changing your web-browser cookie settings, you are agreeing to our use of cookies. If you do not want the Company to deploy cookies in your browser, you can set your browser to reject cookies. Rejecting cookies may affect your ability to use some of the services at our Company websites.

4. Use of personal information

The Company makes use of personal information only within the scope appropriate to the purpose of use to which the customer has agreed.

5. Prohibition against disclosure to a third party

The Company does not supply or disclose customers’ personal information to third parties except in cases where the customer has agreed beforehand or the Company is legally required to do so.

6. Supervision of business outsourcing

If the Company discloses customers’ personal information to subcontractors in order to fulfill the purposes of use to which the customer has agreed, the Company concludes a contract with the subcontractors obligating them to strictly manage this information under the same standards used by the Company. The Company conducts appropriate supervision to ensure that subcontractors adhere to these standards.

7. Maintenance and improvement of information security

To ensure that customers’ personal information is not leaked, lost, falsified, or otherwise mishandled, the Company makes reasonable efforts to maintain and improve the security guarding this information.

8. Education and training

The Company educates and trains all directors and employees to ensure that they understand the importance of protecting customers’ personal information and that they handle this information appropriately.

9. Responding to disclosures or revisions of personal information

If the customer wishes to disclose or revise his or her personal information, the Company first confirms the identity of the customer making this request and then responds within a reasonable time and scope.

10. Ongoing reviews and improvements

While strictly complying with laws, regulations and other norms governing the protection of personal information, the Company conducts ongoing reviews and improvements regarding the protection of personal information in response to changes in the environment of the wider community.

*The Company requires that persons aged 15 or under must first obtain the consent of their parent or guardian before they provide the Company with their personal information.